Legal notice

1. Owner and company information

The website www.carusocalzolaio.com and its online store are managed by Caruso Michele, who operates under the trade name Caruso Michele.

2. Activities

Caruso Calzolaio offers artisanal footwear repair, maintenance, and care services, including an online service with collection and redelivery, and sells physical products and artisanal items through its online store.

3. Prices and costs

Prices for consumers are stated in euros and, unless expressly indicated otherwise, include applicable taxes. Any additional costs, including delivery or transport charges where applicable, are indicated to the customer before they are bound by the order or contract.

Shipping and transport conditions vary according to the type of purchase and destination and are described in the Shipping Policy. For repairs requiring a preliminary assessment, the final price of the work and any transport costs are communicated and accepted before payment.

4. Contractual information and consumer protection

Before the conclusion of a purchase or distance contract, the customer is provided with the applicable information concerning the main characteristics of the goods or services, the total price, the payment, delivery, or performance methods, the contact details for complaints, and, where applicable, the right of withdrawal.

The applicable terms are contained in the dedicated pages of the website, including the General Terms and Conditions of Sale and Service, the Shipping Policy, the Returns, Refunds and Right of Withdrawal Policy, and the Privacy Policy, which also includes information on cookies and tracking technologies.

5. Contacts and complaints

For information, assistance, or complaints: info@carusocalzolaio.com, +39 376 277 2770, or Via II Boschetto 4, 71015 San Nicandro Garganico (FG), Italy.